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Frequently Ask Question

a. LearnOn is a micro learning and coaching platform that empowers coaches, trainers, content providers, authors, consultants to develop and deliver high impact learning intervention. You can set up an App based micro learning or a coaching program and launch it for your audience.

a. LearnOn is an App only, synchronous learning application. Hence to access the app the user would need a smartphone and an active internet connection. To access any course in the app you would need a course code shared by the trainer, coach or the content provided.

a. LearnOn App is a free downloadable app available from App Store and Play store. Trainers, Coaches and content providers use the App as part of their program and might have different commercial models to provide the access code. There are free courses available, reach out to support@learnon.co.in for ongoing free courses.

a. To launch a new course you would need access to Learn On platform including the Learn On admin panel. Reach out to support@learnon.co.in for more details.

a. LearnOn takes security of your data seriously, Hence the requirement for your personal data is very limited to name and email for registration.

a. Though the app can be set up for individual learners, however the primary design of the app is to run learning programs for Cohorts / batches of any size. This enables social learning and gamification with maximum impact.

a. LearnOn is mobile app based learning with the learning principle of micro learning on the go. Hence there is no web based application currently

a. Users can sign up using their Google / Apple single sign on or register using their email ID.

Once registered, users can provide the access code to access the program

In certain cases, the content provider would send an invite email with unique course code. In such a case, do login using the same email ID and the unique course code provided.

a. Log out and remove my account link is provided in my account tab of the app. Logout would log the users out from the ongoing program. The access code for the program will be active and the user can rejoin the course again.

b. While remove my account will remove all learning related data and will delete the user details from the program. The user would require a new code to rejoin any course.

a. LearnOn App is a free downloadable app available from App Store and Play store. Trainers, Coaches and content providers use the App as part of their program and might have different commercial models to provide the access code. There are free courses available, reach out to support@learnon.co.in for ongoing free courses.

a. A course code is a unique code that is set up for your registration and to gain access to the content of the program. Users register with the code to get access to the content that is assigned to them.

a. The course is available only for the duration of the program as defined by the trainer / coach / content provider. In certain cases, the trainer / coach / content provider would configure extension days for the course. If so the course would be available till the completion of extended days. Please check with the course provider the duration of the course and the extended days for the course.

b. On completion of the course and the extended days the access to the course will be removed

a. Step 1 - Use the course code to gain access to the program home page

b. Step 2 - Start with the Let’s learn icon to access key components of the program

c. Step 3 - Access the Learning calendar to review the course content assigned for the day.

The content for the day is structured to consume learning content in byte size and appropriately spaced in the calendar.

Content section : On any given day, the content could be a short video, Audio or Text. Do peruse through the suggested content on the given day to gain the maximum impact.

Additional resources : There is an additional resources segment with the provision to attach one document and a web link to any external web page. The doc icon and web icon will be highlighted if there are relevant materials available to be used for that day.

Meeting link : There is a provision to include a meeting link ( Zoom, Teams, Google meet) in case the given day has a scheduled meeting to be hosted by the content provider.

Assessment : When the assessment icon is activated, it indicates there is an active assessment based on the day’s content. Click on assessment to access the questions. All assessments are MCQ type questions and once answered and submitted cannot be changed.

Content Feedback : The user has a provision to provide feedback for the day by selecting the number of stars. 5 Star indicates the content was excellent, relevant and practical.

Recommended Actions : There is a provision for the trainer / coach / content provider to suggest actions aligned to the overall course objectives or the day's content.

The user has three options to mark the progress on the day’s content. All acknowledgement is on self attestation basis.

Need help - The user can request for help from the trainer or request help from the cohort through the chat

In Progress- The user can mark the progress and set reminders to complete it later.

Completed - The user can self attest on completion of the assigned content for the day.

The user has three options to mark the progress on the day’s content. All acknowledgement is on self attestation basis.

Need help - The user can request for help from the trainer or request help from the cohort through the chat

In Progress- The user can mark the progress and set reminders to complete it later.

Completed - The user can self attest on completion of the assigned content for the day.

You cannot download the content, however, you can download the files provided in the additional resources if the trainer has allowed it.

My Goals and Habits tab opens the avenue to set up goals and habits for learning, behavioural changes or skill development.

a. Goals can be set up by accessing the Add new button and filling in the details.
Do review the suggested document on goals, video on goals and a few sample goals provided by the trainer. Once a goal is set up, it can be shared with the group in the chat or it can be shared with the trainer. On agreed frequency, the user can share the progress on the goal by adjusting the progress slider.

b. Habits can be set up by accessing the Add new button and filling in the details.
Do review the suggested document on habits, video on habits tracking and a few sample habits provided by the trainer.
Once a habit is set up, it can be shared with the group in the chat. The trainer can view your habits in the admin panel. The user can adjust the frequency and duration of the reminder for their habits.

The Discussions tab is to enable all the users to discuss among the cohorts about their progress in the course and also discuss with their teams.

The Resources tab is for the users to easily navigate through the additional resources/files uploaded by the trainer.

The user can download the files from the resources tab if the trainer has enabled the file to be downloaded.

The Exit Course tab can be found in the course/program page. This tab can be used to exit the course/program without having to delete your LearnOn account.

The Share Course tab can be found in the course/program page and can be used by the user to share/refer a particular course/program to their friends and colleagues.

When a user shares the course/program, basic details of the course/program and the trainer’s mail id is shared with the recipient.

Flashcards are small notes segments which the users can create or access predefined notes provided by the trainer/ coach / content provider. They are used for intentional practice for information retention.

Users can create or pick from a list of predefined flashcards as provided by the trainer or can create one. The user can set up a reminder in daily or weekly frequency to send notification for the user to access the flashcard content.

Add note is a provision for the user to write their own notes on various topics aligned to the course content. User can create notes on multiple topics under various headers and edit / append as they progress

Users can download the notes as and when they would like to, in order to retain a copy of the notes for themselves.

Access the support icon in the let’s learn segment. Select the contact course trainer to drop a note. There is a provision to attach files, images along with the notes too.

The message will be sent to the trainer admin portal.

Access the support icon in the let’s learn segment. Select the contact LearnOn team to drop a note. There is a provision to attach files, images along with the notes too.

The message will be sent to the learn On admin & support team.

The app is designed to organize ongoing learning for a cohort. To keep the group motivated and engaged through this process. The learning program can be configured and gamified. Different activities of the course can be configured to gain some points.

The app is designed to organize ongoing learning for a cohort. To keep the group motivated and engaged through this process. The learning program can be configured and gamified. Different activities of the course can be configured to gain some points.

The app is designed to assess the participant based on their activities in the app such as

  • Creating and sharing their Goals in the Discussion
  • Creating or adding a Flashcard
  • Completing the tasks given

As said in the criteria of Assessment the app is designed to assess the participant based on their activities in the app such as

  • Creating and sharing their Goals in the Discussion
  • Creating or adding a Flashcard
  • Completing the tasks given

The team score is the combined score of the participants in that particular team.

No report is available for users except for the leaderboard. However the admin / trainer will have access to all data and reports. Reach out to your trainer for reports. However you will receive a mail of your weekly performance report.

The following are the type of notifications from LearnOn

  1. Daily Content Notifications : This notification is sent out when there is content and recommended actions for a day, at a specified time set by your Trainer/Administrator.
  2. Pop Up Notification : This notification is a type of Ad Hoc notification which can be sent by your Trainer as a reminder. This notification can only be viewed once a day. This is an in App notification which can only be viewed when you open the app.
  3. Ad Hoc Notification : As the name suggests this is an Ad Hoc notification which your Trainer sends.
  4. Discussion Notification : This notification by default appears when a participant shares something in the discussion tab, and also when a new participant joins the course.
  5. Achievement Notification : This notification is sent out when you or any other participant achieves a badge.

There are two reasons for this and they are as follows

  1. No Content and Recommended actions : If there is no content and recommended actions for the day the Daily Notification is not sent out. Even if there is content for a day but there is no recommended action you will not get a Daily notification.
  2. System Notifications : Please check your system notifications if it turned off please turn it back on.

The App allows you to turn off certain notifications, i.e.,

a. Discussion Notification

b. Leaderboard Notification

c. Flashcard Notification

d. Habit Notification

e. Goal Notification

However, the app does not allow you to turn off Daily Notification and Custom Notification, which requires Admin Approval.

a. LearnOn takes security of your data seriously, Hence the requirement for your personal data is very limited to name and email for registration.

a. The trainer can only view the name and email address of the participant.

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